Latest articles
Claude Cowork vs Copilot: A Practitioner’s Take
April 14, 2026
Running both Claude Cowork and Copilot daily in client environments. Here's what each actually does well... and where each falls flat.
I Tested ChatGPT’s Shopping Integrations So You Don’t Have To
January 12, 2026
I tested ChatGPT's Instacart, Target, and DoorDash integrations for real grocery shopping. The gap between marketing promises and actual capabilities is significant.
Thread’s Magic Agents: How Agentic AI is Revolutionizing MSP Operations (Real Experience Inside)
November 22, 2025
Learn from our $500/month mistake: Thread's Magic Agents delivered an 86% drop in escalations, but our ConnectWise notification settings nearly torpedoed the entire implementation. This real-world guide shares the ROI metrics, implementation pitfalls, and critical PSA configuration steps most vendors won't tell you about. Based on actual MSP usage.
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