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Token Economics 101: Managing AI Usage Costs Across Your Team
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Claude Cowork vs Copilot: A Practitioner’s Take
April 14, 2026
Running both Claude Cowork and Copilot daily in client environments. Here's what each actually does well... and where each falls flat.
My AI Minions Are Trying to Change My Life (I Did Not Ask for That)
April 13, 2026
My AI minions are great at their jobs. They are not great at knowing when to stop. A satirical look at what happens when your agents start giving you unsolicited life advice.
The $30 Lie: What AI Really Costs – And Whether It’s Actually Making You Productive
January 10, 2026
AI costs far more than $30/user. I track my real spend at $6,875/month. Here's what IT leaders need to budget for AI and how to know if it's working.
Going Past Chatbots: What Copilot Can’t Do (Yet)
January 7, 2026
Native AI tools are impressive. They're also built for a world that doesn't match how MSPs actually work. Here's where custom solutions still earn their keep.
Going Past Chatbots: The Connector Strategy
January 3, 2026
Most organizations built custom AI tools because the native options didn’t exist yet. Now ... Read more
AI Infrastructure & ArchitectureAI Strategy & ROIFor Tech ProfessionalsFuture of Work & TeamsTech + Business Integration
AI vs. Automation: What Businesses Actually Need (Hint: It’s Usually Not What They’re Asking For)
December 10, 2025
There's a growing gap between what "AI implementation" has come to mean and what actually delivers value. When I dig into what would genuinely move the needle for most businesses, the answer almost always comes back to automation: eliminating manual steps, connecting disconnected systems, and removing repetitive work. The chatbot demo is exciting. The workflow that saves your team ten hours a week is more useful.
Why AI Neutrality Matters: A CIO’s Guide to Choosing Your Co-Pilot
November 23, 2025
A CIO’s real-world comparison of AI systems ranked by neutrality. After building AI apps and automations daily, I’ve discovered which AI helps you think clearly versus which ones nudge your decisions. Here’s why neutrality matters more than features.
The $30 Copilot Confusion: What You’re Actually Paying For (And the Expensive Lesson I Learned the Hard Way)
November 19, 2025
I spent months building an AI email helper in Power Automate and paying $500/month for AI Builder credits. Then I discovered everything I needed was already included in my $30/month Microsoft 365 Copilot license. Here's what most companies don't know about what they're actually paying for.
Teaching AI: Why “Just Use AI” Is Never That Simple
September 20, 2025
Three days. 20+ hours. Friday night at 11 PM. And one teenager stuck eating chicken fries instead of pizza because I was too busy teaching AI that “HQ” means “Headquarters.” This is the reality of AI in business. It’s powerful, but it’s not plug-and-play.
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